Prepare a small-claims pre-action pack for your dispute
Answer a few questions to organise your facts, timeline and evidence checklist, and generate a Letter Before Claim draft.
This tool provides templates and general guidance only. It is not legal advice and does not represent you.
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What is your dispute about?
Cancelling didn’t work
You’re still being charged after cancellation. Gyms, software subscriptions, or clubs often ignore your notice or make it impossible to leave.
Service not delivered
You paid but didn't get what was agreed (refund denied). Builders, tradespeople, or freelancers who failed to complete the job or refused a due refund.
Unexpected fees
You’re being charged fees you don’t agree with. Mobile bills, car rental damage charges, or invoices with hidden costs you never signed up for.
Deposit not returned
Landlord or agency holding your money without valid reason. Or a venue/supplier refusing to return a retainer after you cancelled within terms.
What you get
Free Preview
- Case summary
- Timeline preview
- Evidence checklist
- Letter outline
- No download (Web only)
Letter Pack (£9.99)
- Full Letter Before Claim (LBC)
- Simple Schedule of Loss
- Sending checklist
- 7-day downloads
Prep Pack Plus (£19.99)
- Everything in Letter Pack
- Full Chronology Table
- Evidence Index
- Facts Sheet
- 14-day downloads